USABILITY EVALUATION

Usability evaluation is fundamentally testing, performed by a usability expert.  It usually is the first step in the traditional usability testing cycle, since an expert can quickly identify potential problem spots and reduce the number of usability issues identified by testers.  Expert usability evaluation is quick and inexpensive compared to normal testing and provides for rapid usability improvements.

  • Uses uniform criteria for usability
  • Experience provides a solid base for consistent results
  • Quick to execute
  • Improvements can be made within days of the expert test completion
Capabilities
Based on over a quarter-century of software interface (user friendliness) experiences and Human Computer Interface studies, we can quickly identify usability issues and recommend changes.
 
High-Level Overview Report
Websites can be quickly evaluated at a high level, listing the types of usability issues observed on the site.  This report will enable the design team to locate all similar occurrences and make changes to fix these issues.
 
Detailed Usability Report
Websites can be evaluated in detail, listing the types of usability issues observed on the site and every occurrence of every issue that needs to be modified/improved.  This report will enable the design team to focus on applying the fixes to every specific item on the list (like a builders "Punch-List") and make changes to fix these issues.
 
Detailed Usability Recommendations
The recommendations report details specific changes for each issue identified in the Detailed Usability Report (described above) and what the nature of the change is, its characteristics and other recommendations

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