SEO & SEM
Search Engine Optimization & Marketing,
Web site Usability & Profitability.

* Search Engine Optimization - Enable Prospects to Quickly & Easily Find Your Site

* Search Engine Marketing - Bring Clients to Your Site Cost-Effectively

* Website Usability - Make Using Your Site - Easy

* Website Profitability - Make Your Site - Profitable


Search Engine Optimization - SEO

Your prospects search for websites on Search Engines (SEs) like Google, Yahoo, MSN, Alta-Vista, Lycos and others.

  • Websites that are Optimized for Search Engines will appear high on the first search page.
  • Search page listings show both "Organic" as well as Sponsored search results.
  • "Organic" or "Natural" searches are the Non-Sponsored searches.
  • Sponsored search results are the listings that are highlighted at the top of the search page or
    on the Right-Side of the search listings, noted as "Sponsored".
  • Sponsored search listings are obtained by the owner of the website bidding money for each and every visitor following a click on the sponsored search listing bringing the visitor to the paying website
    (hence the term Pay-per-Click).

Getting listed within the Top 10 (First Page) on any SEs is key to success and only websites that have been optimized for SEs obtain it. There is a huge difference in business results obtained by having a listing appear on the First page of a Search Engine, versus a listing on successive pages. A listing on Page 3 or lower, has little if any value.

During the early years of the Internet getting positioned on SEs has been relatively easy.

Up until 2001 if you had the necessary"Basics" properly included in your HTML source code (i.e. Title, Description & Meta-Tags) your website was very likely to appear in a high search engine position, depending on the number of websites that were targeting those same search phrases.

More recently getting positioned within the Top 10 listing on any of the major SEs for a 2-3 word phrase has become more and more difficult. One word (generic) phrases are nearly impossible to get unless you are a major player like Microsoft or NBC and had the website on the Internet for a long time.

Most website owners who possessed good search engine listings before, are puzzled when those positions deteriorate over time. The reason is typically that the simplistic search engine components that were sufficient before, are no longer working due to two major aspects. One aspect is the competitive nature of Search Engine positioning, namely every business in each market niche is competing with every other business for higher rankings. The second aspect is the substantial effort by the Search Engine engineers to make their ranking algorithms more fair and more difficult to manipulate. In prior years there were so called "Black-Hat" tricks to fool the Search Engines into granting high rankings to unscrupulous coders of some websites. These techniques enabled a website to obtain high rankings for search phrases that did not conform to the ranking formulas established by the Search Engines to rank websites based on relevant and quality content related to the search terms.

Many website designers who are excellent artistic designers, do not have the time or experience to keep up with the techniques necessary to retain a high search engine position. Website design is a different skill from search engine optimization. The full cooperation of the two skills is necessary to achieve both an attractive design as well as a high Search Engine positioning.

As a consequence, getting a higher SE position is key to success on the Internet. Sponsored listings or Pay-per-Click ads can assist in overcoming a weak SE position, but its both costly and generally viewed much the same as other forms of advertising is, with somewhat of a bias. Visitors trust the SE's Naturals (or Organic) positioning much more than they trust positions achieved by PPC advertising.

Getting a high SE Naturals position is not a one-time activity, but rather part of an ongoing Marketing campaign. It involves frequent review of the website relative to the competition and an ongoing fine-tuning of website content to optimize the SE ranking. The ongoing activities are not necessarily time consuming, but the regularity and continuity is what makes a big difference.

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Tell me how you can help improve my website's SE Naturals' Positioning !


Search Engine Marketing - SEM ( Pay-per-Click - PPC )

In many instances the SE's Naturals positioning is not enough for certain clients as they wish to gain more exposure fast. Such exposure is generally available as a Sponsored Link or a Pay-per-Click advertisement in the "Sponsored Results" section (Usually top & right-hand) Search Listings.

Such ads can provide additional motivation for a visitor to click on the link and go to the website directly, by using certain motivating phrases, such as: Discounts, Quality, Money-Back guarantees, etc. These paid-for ads, can be expensive, but if properly composed and presented to the right prospective visitor "audience" can bring substantial results.

The creation of such PPC ads is a result of research into the website's visitor profile, the benefits available for clients of the website and the investment the website owner is willing to make in such an marketing program. When done properly, the Return On Investment (ROI) can be substantial.

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Tell me how you can make my website's Marketing Cost-Effective !


Website Usability

Usability makes the website visitors' experience satisfying.

Lack of usability creates a frustrating experience and is the cause of visitors abandoning the site.

When usability increases, visitor conversion rate to customer increases dramatically.

The first step in usability evaluations is thorough testing to accurately gauge the site's usability by its visitors. The tools and techniques available for measuring and improving usability are based on Human Factors principles and know-how and have been widely used for industrial and consumer design for almost a century.

Website owners are just beginning to realize that the only parameter consistently determining success on the web is site usability. Major improvements are generally available by making only minor changes in most instances. Usable sites are likely to retain and bring back customers for the long term. By providing customers a satisfying experience, site owners have the ultimate edge against their competitors. Too many websites offer more in colors, sound and dynamic images than usability and as such the difference between the usable ones and the rest is very obvious. My experience in human factors and usability enables me to improve the usability of our customer's sites resulting in increased success on the web.

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Tell me how you can help improve my website's usability !


Website Profitability

Profitability is a result of the following factors:

1. Converting prospect coming to the website and turning them into customers.

2. Making first-time customer into repeat clients

3. Helping customers find and purchase more products and/or services on each visit

4. Helping client recommend the website to their friends and relatives

The "Bottom-Line" is that it is far less expensive (more profitable) to keep clients than to have to constantly acquire new ones. The cost of client acquisition is far more expensive than to keep current clients satisfied and coming back for more purchase.

So how can I help you make you website more profitable?

Depending on your business model and the products and services you offer on the website, I would work with you to define and implement approaches to make prospects into clients, keep them coming back and recommending your site to their contacts.

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Tell me how you can help improve my website's profitability !


My expertise:

I have a Ph.D. in Human Computer Interfaces (HCI) and my professional focus is making websites work for businesses.

With the intense competition on the Internet, just having a well-designed and well-functioning website is no longer sufficient for success.
Search Engine Optimization is critical to be able to get the attention of prospects and Usability ensures that the visitors will be able to get the results they are searching for, whether its a purchase, getting specific information or just browsing for content.

On the Net since 1994, I learned early-on that the newest technologies did not always create then best results.
I created my proprietary methodology to optimize websites for Search Engines (primarily for Google),
as well as evaluate and recommend website usability
improvements.
This enables me to provide inexpensive and readily actionable recommendations to make websites work for a business.

Due to my low overhead I can offer the best possible ROI for my clients.
Doing one project at a time enables me to deliver the results on time and stay fully focused on each client's objectives.
Using my decades of consulting and human factors experience enables me to take-on the experience level of the target-user population and evaluate the website's usability relative the real user's experience levels.

My pragmatic, task-oriented approach enables me to focus on both SEO and Usability which are in effect intertwined.
The detailed, actionable deliverable enables client management to easily implement the identified issues.
The item-by-item report pinpoints the issues for the site programmers for quick access and resolution.
The usability report provides the highest value possible for a modest investment, delivered on-time and within budget.

I only work with a few high-end clients as I do not have employees or use contractors. This allows me to provide all my clients my full attention and ensures full cooperation between myself, the business's marketing team and the website development team.

Let me know your concerns and I will provide a No-Obligation quote for SEO objectives and Usability improvements,
that are quick, professional, and will bring the results you are seeking.

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How can I help YOU?

My goal is to help improve your company's results from the Net.  

I do that by being a focused, small, leading-edge and practical SEO and Usability specialist,
helping clients improve their results from the web by providing advice and services, delivered personally or over the Internet.

Call or EMail me!

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Company Profile

I am located on Cape Cod and only second from anywhere on the Net through broadband connections.
I have been a member of:

  • Usability Professional's Association (UPA)
  • Human Factors Society of America (HFSA)
  • Association of Computing Machinery (ACM)
  • Operations Research Society of America (ORSA)
  • Industrial Engineering Society (IE)
  • Cape Cod Technology Council and
  • Cape Cod Internet Council.

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SE Optimization, website design, redesign or usability improvement services were used on the following websites:

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Contact Information

I am available by E-mail (preferred), Fax or Phone.
I always respond to E-mail messages within 2 business days unless you indicate higher urgency.

EMail - General Information - Webmaster

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Phone - 508-353-8722
Fax - 508-276-0432
Address - P.O.Box 653 , East Dennis, MA, 02641-0653

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